On the dashboard Summary Metrics, the Total Leads tile could show 0 even when a team clearly had contacts — the My People list showed dozens of leads, and individual stage tiles (e.g. “Shopper”) showed the right numbers, but Total Leads, and its month-over-month change, stayed at zero.
This happened only for teams whose stage names didn’t exactly match the built-in “closed” stage names (Closed, Lost, Cancelled, etc.). In that case the count logic excluded every contact that had any stage assigned, leaving only the handful without a stage.
What’s Fixed
- Total Leads now counts all active (non-closed) leads for every team, regardless of how their stages are named.
- The month-over-month change percentage on the Total Leads tile is calculated from the correct totals again.
Migration
No action required. The dashboard reflects the corrected counts immediately.