Feature
Sign in with Apple
You can now sign in to Sure Send with your Apple ID alongside Google and email/password.
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Product Updates & Releases
Bug Fix
Fix received emails synced from Gmail/Outlook hidden in Emails tab
Inbound emails synced from Gmail and Outlook now appear correctly in the Person Emails tab.
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Bug Fix
Fix Events page sorting historical imports as recent
The Events page (/events) now sorts by when an event actually happened, not when the record was created — so imported and synced historical activity no longer appears at the top.
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Bug Fix
Fix global search by phone number
Global search now finds contacts when the phone number is typed with any formatting — parentheses, dashes, dots, spaces, or plus.
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Bug Fix
Fix duplicate contact creation from simultaneous inbound texts
Inbound texts and calls from unknown numbers no longer create duplicate contact records when webhook events arrive at the same time.
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Bug Fix
Fix inbound text flow creating blank ghost contacts
Inbound texts with missing or malformed sender numbers no longer create empty contact records.
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Feature
Template & Automation Library
Discover, share, and copy email templates, text templates, automations, and smart lists across teams in a new shared library.
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Improvement
API Identity endpoint now returns token scope
The Partner API /api/partner/identity endpoint now includes a tokenScope field indicating whether the token has user-level or team-level access.
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Bug Fix
Fix automation-sent emails and texts not appearing on contact tabs
Emails and text messages sent by automations now appear in the contact's Emails and Texts tabs, restoring the full communication history.
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Bug Fix
Fix dialer failing to start calls due to search index parsing error
Calls, SMS, emails, and campaign deliveries no longer fail when a contact has a stale search index field type conflict.
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