A lead can only be referred to the same team once. Before this fix, trying again showed only “Failed to send referral. Please try again.” at the last step, and trying again could never work.
- When you search for a team in Refer a Lead, any team this lead was already referred to is marked Already referred to this team, with that referral’s status, and can’t be selected.
- If a referral is refused (for example, a teammate referred the same lead a moment earlier), the message now says who referred the lead, when, and where that referral stands.
- “Please try again” now appears only when something went wrong on our side, where trying again can help.