Feature
Cross-Team Lead Referrals
Refer leads to other Sure Send teams with a guided multi-step flow, track referral status, and receive updates — all without leaving your CRM.
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Product Updates & Releases
Bug Fix
Fix 'Not Authorized' error when syncing Gmail or Outlook email
Team members can now trigger a full resync on their own Gmail or Outlook email connection without needing admin permissions.
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Feature
Draft Emails and Email Template Updates
You can now compose, edit, and send draft emails directly from contact records, plus email templates can be updated in-place.
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Feature
Lockable Contact Fields
Admins can now lock specific contact fields to prevent team members from making unauthorized edits.
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Improvement
Support Multiple Triggers on a Single Automation
Automations can now have multiple triggers that fire independently using OR logic — if any trigger condition is met, the automation runs.
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Bug Fix
Fix email unsubscribe links failing with CSRF validation errors
Email unsubscribe links no longer fail when clicked from email clients due to CSRF token mismatches caused by email security scanners or browser cookie restrictions.
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Improvement
Admin Ability to Empty Trash
Admins and owners can now permanently delete contacts from the trash before the 30-day auto-purge, with bulk selection and a type-to-confirm safety check.
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Bug Fix
Merging People No Longer Triggers Automations or Webhooks
Merging duplicate people no longer fires automations, webhooks, or lead flow routing.
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Bug Fix
Fix Source-Based Automation Conditions
Fixed a bug where automation conditions based on contact source always evaluated as 'Not met,' even when the contact's source matched.
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Improvement
Smarter Newsletter Audience Selection from Smart Lists
Selecting specific people on a smart list and clicking 'Send Newsletter' now lets you create or pick a newsletter list from just those contacts — instead of sending to the entire list.
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