Bug Fix
Fix: Contract pipeline stage reordering works again
The Reorder button on contract pipelines no longer throws an error, and drag-and-drop stage reordering now saves instead of silently reverting.
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Product Updates & Releases
Bug Fix
Fix: Newsletter merge fields now insert inline and match the surrounding font
Merge fields in the newsletter builder can now be copied with one click and inserted inline, and they render in the same font as the rest of your email.
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Bug Fix
Fix: Automation 'Create Task' with 'Lead Owner' now assigns to the actual lead owner
Automations that create tasks with 'Assign Task To: Lead Owner' now route the task to the lead's currently assigned agent, not the contact's original creator.
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Bug Fix
Stop texting numbers carriers flag as landline or invalid
When a carrier reports a number as a landline or invalid, SMS to that number is now paused on the first failure instead of after repeated attempts — protecting your sending reputation.
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Feature
Zapier 'New Lead Assigned' trigger: filter by assignee, pond, or group
Pick the user, pond, or group you care about right in the Zap editor — the trigger now only fires for assignments that match.
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Bug Fix
Fix missed inbox calls not appearing when the caller leaves no voicemail
Inbound inbox calls where the caller hangs up without leaving a voicemail now show up as missed calls in the Inbox, instead of silently disappearing.
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Feature
Emails now appear in My Inbox
Your synced emails now show up alongside texts, calls, and voicemails in My Inbox — one unified personal feed.
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Bug Fix
Fix newsletter open, click, and delivery tracking for SendGrid & Mailgun
Campaign opens, clicks, and deliveries now record correctly. Webhook signing self-heals on SendGrid, Mailgun shows an honest health status, and new API providers configure their webhooks automatically.
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Feature
New Zapier triggers: 'Tag Added to Contact' and 'Tag Removed from Contact'
Build Zaps that fire only when a specific tag is added (or removed) on a Sure Send contact, instead of every time the contact is touched.
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Improvement
Surface send-only state on team-wide OAuth email providers
Team-wide Gmail and Outlook providers now show a clear 'Send-only' badge with a tooltip explaining that inbound sync is disabled, so admins can spot when inbound mail is not being synced back into the CRM.
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